5. Contact Info
From Relic Mod Wiki
For CD Key issues (lost, stolen, banned), reporting cheaters/malicious users, comments/questions/complaints, and general technical support, please contact THQ Customer Service.
Please note that THQ North America is best equipped to deal with CD Key issues.
North America (US/Canada)
Web Support
- 1.) Go to www.thq.com
- 2.) Click on the "Support" tab at the top
- 3.) Click on "Contact Support" on the lefthand side.
- 4.) Fill in your contact information along with your question or issue
- 5.) Click "Submit"
http://info.thq.com/support/ - Customer Support through Email
Phone Support
In North America(US/Canada):
- 1.) Call 818-880-0456
- 2.) Listen for your button options
- 3.) choose from:
- a. Game Replacements and Returns
- b. Patches and Game Announcements
- c. Talk with a Customer Service Representative
- d. repeat options
- 4.) If you have a specific game issue, press "3" to talk to a Customer Service representative.
U.K., Europe
Web Support
U.K., Europe website: <http://www.thq.co.uk/engine.php> Email: eursupport@thq.com <mailto:eursupport@thq.com>.
Pour tout probleme n'hesitez pas a contacter le service client sur notre site Francais a: http://www.thq.fr/ - E-Mail: thq@euro-interactive.fr
Germany website: http://thq.de/ Naturlich konnen Sie uns auch per E-Mail erreichen: thq@thq.de
Servizio Assistenza Tecnica E-mail - assistenza@thq.com
Spain website: soporte@proein.com or www.proein.com
Phone Support
United Kingdom: Telephone +44 (0) 870 608 0047 (national/international call rates apply) Mon - Fri 08:00 to 19:00 GMT Sat - 09:00 to 17:00 GMT
Italy: Tel. 02 89418552 Lunedi, Mercoledi e Giovedi dalle 14 alle 18.
Spain: tel: +34 91 384 69 70,
You may also get support by calling +44 (0) 870 608 0047, Monday - Friday from 08:00 to 19:00 GMT, and Saturday from 09:00 to 17:00 GMT. Please note that our support representatives are available to answer technical and customer service related queries, but they do not have access to hints, tips or cheats for any of our games.
Australia
Web Support
Email: enquiriesau@thq.com
Phone Support
Technical Support & Games Hotline 1902 222 448. Calls cost $2.48 (incl. GST) per minute. Price is subject to change without notice. Higher rates may apply from mobile or public phones.
If you bought your game on Steam and are having patching or downloading problems, authentication problems (i.e.g CD key issues) or billing issues, please contact Valve Support:
Contact Steam Support (for CoH and Opposing Fronts)
Valve Support links (for Opposing Fronts)
You can also visit the Steam Forums.
If you bought your game from D2D, TryGames, or Play, please contact them for billing or downloading issues.
To contact Relic directly...
Please contact their community manager, Allie Henze a.k.a. Buggo at ahenze@relic.com.
